high quality installation
I have already told Tyler and he had brenna Callie and apologize which I appreciate. Your customer service was awful you either need more people or a class on how to treat Your customers.
James was extraordinary at customer service -- detailed oriented, great at communicating, with meticulous follow-through. The people who installed and finished our floors were long-time craftsmen and did a great job. Highly recommend -- honestly, look no further.
I already submitted the first questionaire. Now I'm looking for runner rugs for my hallways to compliment the carpeting? Thank y ou.
communication was very poor, also put back my project over 2 weeks, without notice or explanation of why people were not there, I had to go searching for that info.
Amber Ellison (Lisa)
The floor in our kitchen is still not right. I have been trying to get a hold of a John from 5-star since a Friday.
did a great jjob
Quick & great work!
The initial contact with the estimator was good. Provided good ideas for project
Have installers check that correct materials are ordered/delivered so there is no need to make return trips to finish up job or make job longer than it needs to be