Everyone was very helpful, worked to the utmost to insure success. The installers were terrific. They worked very hard and efficiently.
The process was a debacle from the start....no mastic was delivered on the day of install, charged for grout in our bid, and we ended up going out and picking it up and paying for it......installer did a nice job on the tile, he was very slow, and we had wall damage and the wall had to be repainted. No complete communication, and no one came and did a final walk through on the job!
Top quality products and service!
The quality of the finished floor is wonderful. The installers arrived as scheduled and were very efficient.
Team was efficient, professional and timely. They did a awesome job on the kitchen backsplash and fireplace surround. I highly recommend this company and if I need any additional tile work done I would only use them.
I was a long distance customer and received excellent service. I was able to pick out carpet locally that was matched by Floor Covers International. Trevor kept me apprised of the timing of the installation and I received a follow up call after I finally saw the carpet. It looked fine and felt lush with the thick padding he recommended.
Prompt service and quality product and installation. Immediate response to correcting a slight issue.
Salesman made too many promises. Ending cost was $1000 more than initial contract. The ending result was very satisfactory and great workmanship.
Everyone was cordial and respectful, but the measurement was wrong and our use of a critical space was disrupted through the holidays while a replacement carpet was backordered. The delay was the biggest problem.
Stick to promised installation date. Check flooring more carefully before installing.